Support & installation

Support teams in Europe and the US

A lot of experience in software and hardware

Nauta Connect, a supplier of a total solution, offers the guarantee of flawless performance. Our specialists take care of installation and you receive training in using our solutions and the WebManager.

Nauta Connect has its own service and support organisations in Europe and the US. For queries or technical support, see our frequently asked questions below. If there is a fault, get in touch with our support team via our ticket system and we will start dealing with it as quickly as possible.

Frequently asked questions

If you can’t find your question here, get in touch with us by means of our contact form. Faults can be reported by means of our ticket system. Our service department will then contact you as soon as possible.

Is it easy to increase the capacity of the KeyConductor?
Can passes or tags be used to identify users?
How user-friendly is the software?
Is support for the software provided?
Can we still operate the KeyConductor or CapLocker if there is a power cut?

Installation & service

  • Installation including training for administrators
    on location or online
  • Advice on configuring the system
    we help you map out your organisation
  • Our own support team
    our development team means that we can respond quickly, even remotely