The East Limburg Hospital [Ziekenhuis Oost-Limburg or simply ZOL] is a leading and dynamic institution with four campuses: Sint-Jan (Genk), Sint-Barbara (Lanaken) and Maas en Kempen (Maaseik) for hospital activities and the Medisch Centrum André Dumont (Waterschei) for consultation.
As part of HospiLim, a network of 11 care institutions in Limburg, the ZOL fulfils a pioneering role, in which it formulates strong and clear objectives. One of these is the improvement and simplification of work processes. To achieve that, the campus in Genk took the lead by optimising the issue of keys.
It has been set up so cleverly that a contractor just reports on arrival, prints off a workslip and takes the key that is automatically provided.
External contractors and technical teams play an important role in the functioning of a hospital. Work is carried out daily and employees receive a key for a specific task. Previously, keys were issued manually, on trust. An external party often had to wait for the key to be handed over by security, which cost time and money.
Werner Moors, the electricity project engineer, set the bar higher and went in search of an efficient way of gaining more insight into how contractors spent their time by allocating keys faster. The hospital is always active, so the keys have to be available 24/7.
The collaboration with Nauta Connect started with this. They were initially looking for a sustainable key cabinet with software and a link with Ultimo. ZOL uses Ultimo as a platform for allocating work assignments. It was also important for it to be a party that would think with the hospital and which had a good knowledge of, and support in, the Benelux.
“Nauta Connect satisfies these high demands, but what’s more, ZOL can count on a permanent and expert point of contact”, emphasizes Moors. “This is especially important for a new and important project like this. It’s been set up so cleverly that a contractor just reports on arrival, prints off a workslip and takes the key that is automatically provided.”
Once the job has been completed, the key is replaced in the key cabinet, recording the duration of the work perfectly and guaranteeing that the key is safe.
Smart key control system for stores at Schiphol. There are 1,7000 users in total who have secure access to more than 100 sets of keys.
The municipality of Gouda uses the KeyConductor for the issuing and return of bicycle keys, which had previously taken up too much time.
Municipality of Gouda
The residents of the retirement community make use of an electronic key cabinet. It is simple to use and easily accessible for wheelchair users.